Description
Position Summary:
We are seeking a Systems Engineer or Technician with experience in remote and on-site support to configure devices, maintain systems, and secure IT infrastructure.
Key Highlights:
1. Remote and on-site support experience
2. Proficiency in configuring Microsoft 365 devices and applications
3. Knowledge of security, antivirus, and networking
**Education:** Systems Engineering degree, Systems Technician diploma, or Computer Science qualification
**Experience:**
· Minimum 6 months of experience in Remote and/or On-site Support
**Responsibilities:**
· Preparation and configuration of new Windows 10 or newer devices
· Configuration of applications, email, Microsoft Office 365, and SharePoint
· Corrective and preventive maintenance
· Repair of computers and peripheral devices
· Security policy configuration
· Installation and configuration of antivirus and security consoles
· Installation and configuration of peripheral devices
· Infrastructure project development for structured cabling
**Knowledge Requirements:**
· Backup creation, formatting, and software/hardware installation
· Basic structured cabling knowledge
· Protocols and configuration of Active Directory accounts, domains, and VPN connections
**Salary:** $12,000 MXN per month (tax-free)
**Working Hours:** Monday to Friday, 8:30 AM to 6:30 PM; Saturdays, 9:00 AM to 3:00 PM
Employment Type: Full-time, Indefinite-term contract
Salary: $9,000.00 – $10,000.00 MXN per month
Benefits:
* Option for an indefinite-term contract
* Company-provided mobile phone
Education:
* Incomplete or ongoing Higher Technician qualification (Desirable)
Experience:
* Technical support: 1 year (Mandatory)
Language:
* English (Desirable)
Work Location: On-site employment