Customer Service Representative

Description

Summary: Seeking a Customer Service professional to provide excellent client support, manage purchase orders, and ensure on-time deliveries. Highlights: 1. Focus on client support and proper management of purchase orders 2. Maintain constant communication with clients and track deliveries 3. Handle customer inquiries and resolve issues to ensure satisfaction **Customer Service Representative** **Location: Zapopan, Jalisco** We are looking for a Customer Service professional focused on providing excellent client support and ensuring proper management of purchase orders and on\-time deliveries. **Responsibilities:** * Receive and follow up on purchase orders * Register and update information in ERP systems * Maintain constant communication with clients to confirm orders and deliveries * Track deliveries to ensure timely and accurate fulfillment * Validate and manage warranty requests * Handle customer inquiries and resolve issues * Ensure a high level of customer satisfaction and service quality **Requirements:** * Experience in Customer Service / Client Support * Experience with ERP systems (SAP, Oracle, Epicor, or similar) * Intermediate Excel skills * **Advanced English (required)** * Strong communication skills and customer\-oriented mindset **What we offer:** * **Monthly salary: Upon $30,000 MXN gross** * Benefits according to law * Life insurance * Grocery vouchers **Schedule:** * Monday to Thursday: 8:00 am – 6:00 pm * Friday: 8:00 am – 4:00 pm Tipo de puesto: Tiempo completo, Por tiempo indeterminado Sueldo: Hasta $30,000\.00 al mes Beneficios: * Horarios flexibles * Seguro de gastos médicos mayores * Seguro de vida * Vales de despensa Pregunta(s) de postulación: * Tell us briefly your experience in customer service please Escolaridad: * Licenciatura terminada (Obligatorio) Idioma: * Inglés (Obligatorio) Lugar de trabajo: Empleo presencial