Technical Support

Description

Job Summary: We are seeking a Telecommunications, Systems, or Computer Engineering professional to provide first- and second-level technical support across various technologies, with a passion for customer service. Key Highlights: 1. First- and second-level technical support 2. Passion for customer service and support 3. Positive work environment **TECHNICAL SUPPORT (IMMEDIATE HIRING)** Work Locations: Huixquilucan Responsibilities: Provide user support and service by delivering first- and second-level technical support across the company's diverse technology portfolio. Requirements: Degree in Telecommunications Engineering, Systems Engineering, or Computer Science Monday to Friday working hours 8:00 AM to 6:30 PM Shift rotation is required; occasional on-site support trips throughout Mexico may be necessary. 1–2 years of experience in first- and second-level technical support, with knowledge of CCTV, networking, access control systems, structured cabling, computer equipment, and hardware/software troubleshooting and maintenance. Passion for customer service and support. We Offer: Monthly salary: $12,500.00 MXN Positive work environment. Employment Type: Full-time Salary: Starting at $12,500.00 MXN per month Benefits: * Salary increases * Flexible working hours Education: * Incomplete or ongoing Higher Technical Degree (Preferred) Experience: * Technical support: 1 year (Preferred) Work Location: On-site employment