Software Technical Support Engineer - Metepec

Description

Job Summary: A prominent company is seeking a Technical Support Engineer with experience in systems to handle incidents and requests. Key Highlights: 1. Incident and request handling, either on-site or remotely 2. Maintenance of service levels and user support 3. Technical support role for systems PROMINENT COMPANY REQUIRES A TECHNICAL SUPPORT ENGINEER Systems Support Technician (software developer) REQUIREMENTS: Minimum 1 year of experience in the systems field Knowledge of communication protocols or networking Image loading and cloning Antivirus updates Hard disk error diagnostics Basic introductory programming commands RESPONSIBILITIES: Handle assigned incidents and requests (on-site or remotely), ensuring maintenance of service levels and user support. Respond to all requests and provide timely answers. If you are interested and meet the profile, please submit your CV through this channel. WE OFFER: Gross monthly salary of $11,500 Statutory benefits (Social Security, year-end bonus). Food vouchers worth $1,302 Life insurance. Discounts and preferential rates (laboratories, gyms, optical stores). WORK SCHEDULE: Monday to Saturday (Important: Must be available to rotate shifts) WORK LOCATION: Pedro Asencio No. 8 (Near Galerías Metepec). -Requirements- Minimum education: Upper secondary education – General High School Diploma 1 year of experience Age: between 25 and 40 years Knowledge: Technical support, Systems support, Diagnostics Keywords: engineers, ingeniera, ing, engineer, apoyo, support, soporte, tecnologo, tecnico, tech, technician, technology, tecnologia, technologist