Technical Support Engineer

Description

Job Summary: We are seeking a dynamic, proactive, and self-taught Computer Science/Systems graduate to provide technical support to end users, with enthusiasm for learning and proficiency in Office applications. Key Highlights: 1. Opportunity for recent graduates in technical support 2. Development in a team-oriented work environment and problem-solving 3. Diverse responsibilities in user and platform support Gender: No preference · Education: Completed bachelor's degree (not incomplete or in progress) in Computer Science, Systems, or related field · Experience: None required · Interest in technical support · Proficiency in Office suite (Excel, PowerPoint, Word) · Dynamic · Strong verbal communication skills and eagerness to learn · Languages: English at reading comprehension level · Required competencies: · Teamwork · Problem solving · Strong service attitude · Negotiation · Working under pressure · Goal-oriented work · Tolerance · Organized · Disciplined and responsible · Honesty · Punctuality · Effective communication · Proactive · Self-taught Responsibilities: · End-user support and assistance · Ticket handling · Platform support: Windows 2000, XP, Vista, XP, 2003, and 2007 (other PC applications and equipment), UNIX, Linux · Office, OpenOffice, IE, Chrome, and O365 support · Computer hardware and peripheral support · Computer equipment diagnostics · Mobile device diagnostics Work Location: \* Office Salary: \* Disclosed during interview Employment Type: Full-time, indefinite term Work Location: On-site employment