Universal Teller

Description

Position Summary: This Universal Teller role involves cash verification, processing, vaulting, and dispatch, following strict controls and managing various operational stages. Key Highlights: 1. Work under the concept of continuous flow and partial cash withdrawals 2. Execute receipt, processing, and dispatch processes in compliance with controls 3. Handle cash verification, classification, and preparation * **LOCATION** ------------ Mercurio \# 3744, Chihuahua Chihuahua, Mexico * ### **CAREER AREA** GFP\_MEX * ### **JOB TYPE** Full time * **JOB ID** ---------- \#R70972 GENERAL RESPONSIBILITIES* In the Deposit Verification process, work under the concept of continuous flow and partial withdrawals, with hourly workload assignments. * Execute receipt, processing, vaulting, and dispatch processes in compliance with established controls for each activity within each process. * Complete discrepancy reports as required during cash processing. * Perform cleaning of equipment and work area used during the work shift. According to the Value Stream governing INTERNAL OPERATIONS, the stages in which a Universal Teller may perform duties are: SORTING * Empty disorganized cash from very large containers for manual sorting. * Unfold and flatten cash before placing it into the dispatch container, preventing cash from falling onto the floor or leaving any banknotes inside the container. VERIFICATION* Open containers according to current standardized procedures. * Verify and count the amount of cash (coins and banknotes) contained in the containers using available machinery and, where necessary, manually. * Ensure physical values match those stated on the deposit documentation accompanying the deposit. * Properly record the transaction in the system to credit deposits. LOT ASSEMBLY* Prepare workloads for tellers performing verification. * Lots consist of containers reserved for processing, grouped by bank, complexity, customer, and priority. * Distribute and assign lots to other tellers for processing. SELECTION AND CLASSIFICATION* Select and separate banknotes by quality and denomination using available machinery and, where necessary, manually. * Identify and consistently follow control guidelines to ensure traceability throughout processing. * Classify and strap processed banknote bundles in accordance with standards established by Banco de México and the company. * Sign and seal straps used for bundling. * Assemble stacks. A stack consists of 10 straps, each strap containing 100 banknotes of the same denomination and same family. CASH PREPARATION* Prepare cash-filled containers according to customer requests and service logistics specifications (Routes). RECEIPT AND DISPATCH* Receive containers delivered by valuables transportation personnel in the vault area, ensuring consistent adherence to established procedures for container registration and functional segregation. * Deliver containers for dispatch or vault custody. * Transport or secure containers within the vault. * Capture and register voucher data in the SICOP and PROCESA systems to ensure proper container flow during processing. DATA CONTROL* Apply procedures for handling evidence and discrepancies. * Transmit information and reconcile discrepancies and opening/closing balances with customers. * Organize and consolidate accounting packages by bank, shift, or processing area. * Review bank data entered into the system prior to submission to prevent data entry errors that may cause discrepancies. * Support daily operational and cash reconciliation at the end of the work shift.