IN-HOME COLLECTION AGENT

Description

Job Summary: Recover overdue accounts through in-home collection activities, negotiating payment alternatives while maintaining a respectful and professional relationship with clients. Key Responsibilities: 1. Direct management of in-home collections 2. Negotiation of agreements and payment plans 3. Motorcycle operation for in-home visits Job Posting IN-HOME COLLECTION AGENT Location: Chihuahua, Chihuahua Company: GANEVALES Posted on April 7, 2026 Valid until May 7, 2026 Net Monthly Salary $14,000\.00 Apply Reference Number: 21106992 Description RECOVER OVERDUE ACCOUNTS THROUGH DIRECT IN-HOME COLLECTION ACTIVITIES, NEGOTIATING WITH CLIENTS PAYMENT ALTERNATIVES THAT ENABLE THEM TO REGULARIZE THEIR SITUATION, WHILE MAINTAINING A RESPECTFUL AND PROFESSIONAL RELATIONSHIP. Requirements * Required education level: Secondary school / technical secondary * Experience: None in IN-HOME COLLECTION AGENT role * Knowledge and tools: + COLLECTION AND NEGOTIATION TECHNIQUES. + BASIC OPERATION OF MOBILE DEVICES AND APPLICATIONS. + USE OF GPS AND DIGITAL MAPS. + DATA ENTRY INTO SYSTEMS. + CASH HANDLING (PREFERRED). + BASIC LEGAL KNOWLEDGE RELATED TO COLLECTION (PREFERRED). + MOTORCYCLE OPERATION. + VALID DRIVER'S LICENSE. * Language(s): + None * Skills and competencies: + Communication + Work quality + Teamwork + Negotiation + Results orientation + Logical-Mathematical reasoning + Customer orientation * Candidate availability: + No travel required Schedule Some days Full-time 09:00 \- 17:00 Schedule clarification: 9:00 AM TO 6:00 PM WITH A 1:10 LUNCH BREAK Functions and Activities * UPDATE CLIENT DATA IN THE SYSTEM. * REPORT DAILY COLLECTION RESULTS. * CONDUCT IN-HOME VISITS TO CLIENTS WITH OUTSTANDING BALANCES. * LOCATE UNREACHED CLIENTS USING ASSIGNED ROUTES. * NEGOTIATE AGREEMENTS AND PAYMENT PLANS. * MAINTAIN A PROFESSIONAL AND RESPECTFUL ATTITUDE AT ALL TIMES. * HANDLE DOCUMENTATION RELATED TO COLLECTION ACTIVITIES. * FOLLOW UP ON PAYMENT PROMISES. * MEET ESTABLISHED RECOVERY TARGETS. The company offers * STATUTORY BENEFITS. * FONACOT. * COMMISSIONS. * INDEFINITE-TERM CONTRACT Recruitment Process * Start date of your recruitment process: April 7, 2026 * Duration of recruitment process: 4 Weeks