Reservation Assistant

Description

Job Summary: A prominent nationwide company is seeking a Reservation Assistant to manage telephone, email, and WhatsApp reservations, serve customers, and generate reports. Key Highlights: 1. Manages reservations and serves internal and external customers. 2. Prepares quotations, applies rates, and generates daily/monthly reports. 3. Operates Fusemetrix and pays commissions to agencies/agents. A PROMINENT NATIONWIDE COMPANY REQUIRES YOUR TALENT AS A RESERVATION ASSISTANT **Requirements:** * High school diploma or incomplete bachelor's degree. * Minimum 6 months of customer service experience required. * Proficiency in: Excel, Microsoft Office, and customer interaction. * Skills: Strong verbal communication and problem-solving abilities. * Familiarity with computer equipment. * Excellent communication skills. **We Offer:** * Statutory benefits * Grocery vouchers * Life insurance * Savings fund * Savings box * Talentry * INFONAVIT/FONACOT * Commissions **Responsibilities:** * Enter reservations received via phone, email, and WhatsApp (internal and external communication). * Respond to emails, prepare quotations, and apply rates. * Generate daily, monthly, received, accumulated, and Sart reports. * Operate Fusemetrix. * Pay commissions to travel agencies and agents. Employment Type: Indefinite-term position Salary: Starting at $12,900.00 per month Benefits: * Educational support * Savings box * Life insurance * Grocery vouchers Work Location: On-site employment