Customer Service

Description

Job Summary: Responsible for problem resolution, tracking customer specifications, and customer service, coordinating with the warehouse to meet requirements. Key Highlights: 1. Experience valued in warehousing, logistics, and manufacturing. 2. Conversational English proficiency required for interaction. 3. Focus on problem-solving and customer service. **Schedule: (Monday to Friday, 8 AM to 5:30 PM)** **Responsibilities:** · Problem resolution · Review materials and track customer specifications · Follow up on escalations · Customer service · Coordinate with the warehouse department to fulfill customer requirements and specifications **Requirements:** · High school diploma completed · Conversational English proficiency · Prior experience in warehousing, logistics, and/or manufacturing processes **Benefits:** Benefits exceeding legal requirements · Savings Fund · SGMM (Mexican Social Security Institute) · Grocery vouchers · Punctuality and attendance bonuses Salary: Starting at $19,000\.00 per month Benefits: * Professional development support * Company parking * Option for indefinite-term contract * Employee referral program * Major medical expense insurance * Grocery vouchers Work Location: On-site employment