Description
Junior Cloud Analyst.
Location: Tlalpan, 14210 Ciudad de México, CDMX.
Schedule: Monday to Friday, 9:00 AM to 7:00 PM, with a 2-hour lunch break from 2:00 PM to 4:00 PM.
Salary: $25,000 net monthly \+ Statutory Benefits.
Requirements:
* Bachelor's degree in Computer Systems Engineering or related field (degree holder).
* Solid experience in hybrid infrastructure administration (on\-premise and cloud).
* Knowledge of AWS (operations, service administration, and fundamentals).
* Experience with VMware, Nutanix Acropolis, or similar virtualization platforms.
* Windows Server administration.
* Infrastructure monitoring using PRTG or equivalent tools.
* PowerShell for operational-level automation.
* Experience handling tickets and tracking incidents.
* Ability to coordinate across multiple departments and manage vendors.
* Linux knowledge is desirable.
Job Objective:
To administer, operate, and evolve the hybrid technology infrastructure (cloud and on\-premise), ensuring availability, performance, operational continuity, and timely incident resolution via ticketing systems, while coordinating across multiple departments and effectively managing vendors.
Responsibilities:
* Administer on\-premise and cloud infrastructure, primarily AWS.
* Operate and maintain VMware vSphere or equivalent virtualization environments.
* Address and resolve incidents and requests via a ticketing system, following ITIL practices and SLAs.
* Implement and maintain proactive infrastructure and service monitoring.
* Administer Windows servers and provide basic Linux support.
* Execute backups and support disaster recovery and business continuity plans.
* Automate operational tasks using PowerShell scripting.
* Coordinate with vendors and internal departments for changes, access requests, and maintenance activities.
* Document configurations, procedures, and operational controls.
Interested candidates should apply through this channel, attaching an updated CV.