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Data Analyst / WFM Call Center Tlalpan
MXN 14,000/year
Indeed
Full-time
Onsite
No experience limit
No degree limit
Magisterio Nacional 161, Tlalpan Centro II, Tlalpan, 14000 Ciudad de México, CDMX, Mexico
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Description

ECD, s.a. de c.v. **Database Analyst.** **Address:** Delegation Tlalpan, 5 minutes from MB Santa Úrsula REQUIREMENTS: * **Education:** Partial or completed Bachelor's degree in Computer Science, Actuarial Science, Finance, Administration or related field. * **Desirable experience in data analyst role.** * **Rotating shifts** **1 \- M\-S 10 a.m to 7 p.m 1 day off Saturday or Sunday** **M\-S 12 p.m to 9 p.m 1 day off Saturday or Sunday.** **M\-S 2 p.m to 11 p.m 1 day off Saturday or Sunday.** Data Analyst 100% on-site * **Salary** $14,000\.00 net monthly Proficiency in EXCEL (mandatory) SQL (Desirable) **RESPONSIBILITIES:** * Monitoring KPIs * Creating and managing strategies to ensure delivery of information in operational areas. * Analyzing and interpreting Contact Center campaign statistics. * Developing and automating reports for tracking results and metrics. * Intermediate knowledge of SQL and query languages. * Excellent analytical skills. * Office suite: (advanced Excel, cross-references, formulas, validation, macros and data analysis). * Experience using data visualization tools (e.g., Tableau, Power BI) is preferred. * Basic knowledge of programming tools **Interested candidates apply through this channel; contact will be made via WhatsApp**

Source:  indeed View original post
Juan García
Indeed · HR

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