Description
Job Summary:
We are seeking a Customer Service Assistant for the VIP lounge, supporting snack preparation, passenger assistance, and maintaining area cleanliness.
Key Highlights:
1. Dynamic and cheerful work environment
2. Job stability
3. Position that promotes high-quality customer service
**Adhara Soluciones Creativas S.A. de C.V. is looking for a Customer Service Assistant at AICM - Venustiano Carranza, Mexico City**
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**Your next job is waiting for you at AICM!**
**VIP Lounge in Terminal 1 is hiring: Customer Service Assistant**
***Responsibilities:*** support in snack preparation, reception, loading/unloading of supplies, restocking, bar setup and removal for food and beverages, kitchen and utensil cleaning, passenger assistance, inventory updates, among others.
**Full-time schedule**, 2 weekdays off, rotating shifts (starting as early as 1:30 a.m. due to flight operations).
***Requirements:***
* Completed high school diploma or technical degree in food and beverages.
* Conversational service English.
* Experience in kitchens, cafeterias, restaurants, or similar settings.
* High availability for shift rotation.
* Residence near the airport (max. 40 minutes, municipalities of Venustiano Carranza, Iztacalco, G.A.M.)
***We Offer:***
* Gross monthly salary: $11,000\.
* Statutory benefits (social security from day one — 100% contributions to IMSS, INFONAVIT, vacation, and year-end bonus).
* Enhanced benefits: Monthly food vouchers, 4\.17% savings fund, and complimentary uniforms.
* Dynamic and cheerful work environment.
* Job stability.
If your experience aligns with this position and you are passionate about delivering quality service, we look forward to your application! Please remember to attach your updated CV.
**Desired education level:**
Upper Secondary
**Desired experience level:**
Mid-level
**Departmental function:**
Customer service
**Industry:**
Leisure, Travel, and Tourism
**Skills:**
* Service English
* Teamwork
* Process compliance
* Food and beverage handling
* Service-oriented attitude
*This vacancy originates from the Talenteca.com job board:*
*https://www.talenteca.com/anuncio?j\_id\=69cc10d22f00002e0024d35e\&source\=indeed*