Educational Liaison Executive

Description

Position Summary: We are seeking a Service Advisor to attend to students, manage databases, draft institutional documents, and present collaboration proposals. Key Responsibilities: 1. Student attention and follow-up, resolving inquiries and verifying academic and administrative status. 2. Database administration and updating, and document preparation. 3. Conducting strategic calls and presenting proposals. JOIN OUR TEAM! Red Educativa México is the largest professional development group in Mexico and is looking for your talent as a: **Service Advisor.** Main Responsibilities: * Attend to and follow up with students, resolving inquiries and verifying their academic and administrative status. * Maintain constant communication to evaluate service quality. * Administer and update student, institution, and strategic partner databases. * Draft, process, and deliver agreements, official letters, collaboration letters, and other institutional documents. * Conduct informational meetings before diverse audiences (students, institutions, partners). * Conduct strategic liaison and institutional follow-up calls. * Develop and present collaboration proposals. * Organize and submit the weekly operational schedule. * Promptly follow up on agreed commitments. * Support general administrative activities within the department. **Requirements**: * Minimum 1 year of experience in customer service, administrative areas, or liaison work. * Excellent verbal and written communication skills. * Proficiency in database management and Microsoft Office (Excel, Word). * Ability to draft formal documents. **Competencies and Skills**: * Strong service orientation and empathetic interpersonal skills. * Process organization and follow-up capabilities. * Proactivity and accountability. * Public speaking ability. * Negotiation and liaison skills. * Teamwork and results-oriented mindset. WE OFFER: * Base salary * Work tools (client portfolio, computer equipment, mobile phone) * Continuous training * Attractive commissions Benefits: * Free uniforms * Benefits exceeding statutory requirements Employment Type: Full-time Salary: $10,000.00 - $12,000.00 per month Benefits: * Free uniforms Work Location: On-site employment