Job Summary: Quality Engineer responsible for ensuring that products and processes meet quality, safety, cost, and delivery specifications as required by customers and international standards. Key Highlights: 1. Ensure product and process quality from raw material to shipment. 2. Lead advanced quality planning and process validation. 3. Coordinate root cause analysis and corrective actions for customer complaints. **Job Purpose** --------------- Job Description Content for Job Profiles is a work in progress. If you need content to finalize this requisition for posting, please send a message to mydanahrplatform@dana.com.**Job Duties and Responsibilities** ----------------------------------- Job Description Content for Job Profiles is a work in progress. If you need content to finalize this requisition for posting, please send a message to mydanahrplatform@dana.com.**COMPANY NAME: DANA DE MEXICO CORPORACIÓN S DE RL DE CV TOLUCA PLANT** **GENERAL INFORMATION** **Position Name / Position Name** **Quality Engineer** **Functional Department:** *Quality* **Department/Area:** *Quality* **Reports To** *Quality Systems Coordinator* **Direct Reports** **Employer:** *Dana de Mexico Corporación S de RL de CV* **Last Revision Date** **March, 2025** **DIMENSIONS** **Indicator** % Scrap vs. sales, CPKs, LPAs, CAR/PAR/ISCARs, APQP, Accident Rate, RPS, Internal Complaints **GENERAL PURPOSE / POSITION CONTRIBUTION (Spanish)** Ensure that, within the product and process responsibilities under this position, all applicable process stages—from raw material receipt through shipment—comply with established quality, safety, cost, and delivery specifications per customer requirements, the Integrated Quality Management System, and international standards, thereby satisfying customer requirements. **OBJECTIVES** **ROLES** **Comply with customer-established requirements.**- Participate in Advanced Quality Planning (AQP) activities to ensure that every Dana Toluca manufacturing process is supported by appropriate documentation validating its design, feasibility, validation, and customer approval—thereby meeting pre-established customer requirements. - Collaborate with the APQP team to plan, develop, and validate processes for new products or engineering changes; conduct machine capability studies (Cpk and Ppk); develop Process Control Plans; define inspection requirements in Operation and Inspection Sheets; complete the plant’s PPAP submission; and create Super SPC charts for new products—all to ensure production of products meeting customer requirements. - Maintain up-to-date product-line documentation—including FMEAs, Control Plans, Operation and Inspection Sheets, visual aids, etc.—to provide recommendations to responsible departments for development of such records and approve them where applicable. - Obtain PPAP approval via customer release of the PSW (Part Submission Warrant), thereby securing formal customer consent to begin product manufacturing. - Update PPAP submissions as required by engineering or process changes and obtain customer approval. - Address customer complaints, inform production and manufacturing personnel, and coordinate root cause analysis and communication of corrective actions to the customer. Document all such actions in the Complaint Pro system. - Coordinate meetings for root cause analysis and documentation of customer complaints or key quality issues related to assigned product lines. **Ensure machining product effectiveness and efficiency.**- Identify actual and potential product and process failure causes using statistical tools, analyzing data derived from inspection records, setup reports, and product/process monitoring. - Coordinate multidisciplinary teams to review SPC charts for assigned production lines; identify special and common causes monthly where applicable for unstable or incapable processes; and define necessary corrective actions—aiming to convert them into controlled processes meeting specifications—while ensuring implementation and evaluating effectiveness of those actions. - Develop improvement plans and corrective actions as needed, based on CEP-monitored characteristic capability and stability values. **Ensure compliance with product and process specifications, consistency and currency of documentation, and adherence to such documentation.**- Conduct process audits per established procedures. - Prepare relevant records—including logs, indicators, CARs, PARs, RMAs, etc.—to collect data enabling understanding of process performance and supporting informed decision-making. - Train auditors, new hires, and line personnel on Operation and Inspection Sheets, audits, Control Plans, gauges, indicators, etc., to ensure awareness that manufactured products must meet customer-defined specifications. - Manage supplier- or customer-originated material deviations within assigned areas and ensure materials fully comply with defined specifications upon deviation closure. - Daily scrap capture and reporting. - Daily preparation of top-1 scrap RPS reports. - Train and certify new hires within assigned areas. **Receiving, disposition, and daily capture of scrap across the entire plant**- Receive and control scrap from all plant areas. - Validate scrap entries from all departments. - Issue scrap reports in APEX. - Capture plant-wide scrap daily. - Dispose of scrap when storage area is full, via weighing and destruction. **Communicate results to various departments.**- Support and provide data for weekly Value Stream Map meetings (including internal/external PPM reports and scrap reports). - Conduct LPAs per the monthly LPA schedule. - Ensure accurate and timely entry of scrap data for assigned lines into Oracle and report daily top issues to Manufacturing to trigger corrective actions. - Close applicable KPIs monthly, along with non-conforming material controls—including quality alerts, internal corrective actions, ISCARs, and CARs in Complaint Pro, CPKs, and capability metrics—within the first 10 business days following month-end closure.