**About the company** **STM** IS A TRANSPORTATION AND LOGISTICS COMPANY FOCUSED ON MEETING THE OPERATIONAL AND LOGISTICAL NEEDS OF ITS CUSTOMERS, OPTIMIZING PROCESSES AND RESOURCES TO BECOME THEIR COMMERCIAL PARTNER BY OFFERING PROFITABILITY AND TRUST, ALWAYS PRIORITIZING HUMAN VALUE. OUR TEAM MEMBERS BENEFIT FROM SUPPORT FOR THEIR PROFESSIONAL AND PERSONAL DEVELOPMENT, ALWAYS IN CONJUNCTION WITH AN EXCELLENT WORK ENVIRONMENT. **Job requirements** * Logistics Engineering or Bachelor’s Degree in Economics and Business Administration. * 2 years of experience as a Customer Service Representative or Customer Service Analyst in logistics or transportation companies. * Advanced Excel skills. * Residency in the northern zone of the Metropolitan Area. * Excellent communication skills. * Negotiation abilities. * Problem-solving capability. * Proactive, dynamic, and flexible. * Work location: Urban Center, Cuautitlán Izcalli. * Schedule: Monday to Friday, 9:00 a.m. to 6:00 p.m.; Saturday, 9:00 a.m. to 1:00 p.m. **Job responsibilities** * Customer service for transportation and logistics clients. * Assignment of trips to carriers. * Data analysis and report preparation. * Compliance with the client’s freight scheduling program. * Operational incidents. * Operational and administrative KPIs. * Quotation of services and freight rates. * Conducting analyses to propose value improvements. **Benefits and additional perks** ⭐ MONTHLY SALARY OF $18,000 TO $20,000 ✅ BENEFITS EXCEEDING LEGAL REQUIREMENTS AFTER 3 MONTHS (FIRST 3 MONTHS COVERED BY STATUTORY BENEFITS) ✅ MONTHLY GROCERY VOUCHERS (10% OF SALARY) ✅ 30-DAY BONUS (AGUINALDO) ✅ 50% VACATION PREMIUM ✅ 12 VACATION DAYS ⭐ CONTINUOUS LEARNING ⭐ PROFESSIONAL DEVELOPMENT ⭐ 100% IMSS CONTRIBUTIONS ⭐ DIRECT EMPLOYMENT CONTRACT WITH THE COMPANY ⭐ JOB STABILITY Employment type: Full-time, Indefinite-term Salary: $18,000.00 – $20,000.00 per month Benefits: * Option for an indefinite-term contract. * Grocery vouchers. Application question(s): * Have you worked for companies that subcontract transportation or operate their own fleet? * On average, how many trips per month have you assigned? * Are you currently employed by a company? Workplace: On-site employment