PHARMACY MANAGER

Description

Position Summary: Supervise and manage branch team activities, ensuring adherence to customer service protocols and standards, and contributing to profitability. Key Highlights: 1. Lead and supervise branch work teams 2. Ensure customer service quality 3. Optimize processes and control expenses Farmacias del Ahorro is a 100% Mexican company dedicated to providing health and wellness services to all Mexicans. With an outstanding track record of over 30 years in the market, we have achieved steady and consistent growth, serving customers through our network of more than 1,500 branches and a large workforce of over 20,000 employees. We are the leading national pharmaceutical chain. Join our team! **Position Mission** The mission of this position is to supervise and manage activities carried out by the branch team, ensuring proper implementation of customer service protocols and standards. Supervises the flawless execution of current processes and policies, taking actions that generate greater profitability and expense control. **Job Description** Key Responsibilities \- Ensure service quality standards by monitoring the flawless execution of team processes and activities. \- Ensure compliance with business-established metrics, generate sales reports, and conduct branch operational checklists. \- Execute actions to maintain accurate inventory records, product facing and placement, as well as branch order and cleanliness. \- Evaluate direct reports using performance metrics, feedback sessions, and identification of training needs. Requirements \- Completed high school education. A bachelor's degree in economics or administration is desirable. \- 2+ years of experience in customer service, point-of-sale operations, value management and administration, and personnel management. **Employment Type** Permanent Staff **Work Model** On-site At Farmacias del Ahorro, we care about you — and want you to thrive! We promote and verify the adoption of measures supporting equal opportunity and eliminating all forms of discrimination in our recruitment processes and workplaces. We will never request any payment as part of the recruitment process; please exercise caution and avoid falling victim to fraud.