Administrative Assistant

Description

Job Summary: Estafeta is seeking an Administrative Assistant to prepare and register shipping labels, ensure timely tracking of requests, and guarantee efficient service. Key Highlights: 1. Opportunities for growth and professional development 2. A dynamic team that values talent, diversity, and inclusion 3. Promotes development and growth within a collaborative team **About the Company** At Estafeta, our passion for connecting people and businesses drives us forward. With over 45 years as a logistics leader in Mexico, we value talent, diversity, and inclusion as pillars of our success. Join Estafeta! **Location**(15 minutes from Galerías Perinorte) **ADMINISTRATIVE ASSISTANT** **Position Objective** To prepare and register shipping labels in the system, ensuring timely tracking of each request from initiation through final delivery, thereby guaranteeing organized and efficient service. **Requirements** * Education: High school diploma, certified technical degree, or recent graduate in Administration * 6 months of experience in similar customer-facing activities * Proficiency in Excel: generating reports and pivot tables (preferred) * Customer service orientation **Job Functions or Responsibilities** · Generate shipping labels and provide support by clarifying inquiries and resolving issues. * Enter and register sender and recipient information into the internal system, ensuring accurate shipment management. * Monitor shipments via the tracking system. * Maintain constant communication with the account executive or advisor, facilitating coordination across relevant departments to ensure efficient, high-quality customer service. **What We Offer You** * Base salary * Growth opportunities. * Productivity bonus. * Food vouchers. * Bonuses exceeding statutory requirements. * Working hours: 9 AM–6 PM, Monday to Friday; occasional Saturdays, 9 AM–1 PM **Why Join Estafeta?** This **position is open to talent with disabilities.** At Estafeta, you don’t just work—you develop and grow within a dynamic team that values your talents. We believe in diversity and inclusion. Employment Type: Indefinite-term contract Salary: $10,000.00 – $10,030.00 per month Benefits: * Salary increases * Savings fund * Life insurance * Food vouchers Workplace: On-site employment