Welcome and Services Agent (Receptionist)

Description

Position Summary: We are seeking a customer service–oriented individual to join a dedicated healthcare team, delivering an excellent experience to patients and visitors. Key Highlights: 1. Customer service orientation and service vocation 2. Administrative coordination and support 3. Proactive, friendly, and responsible attitude Toluca Medical Center Are you passionate about customer service and eager to join a healthcare team committed to excellence? This opportunity is for you! Responsibilities: * Greet and welcome patients and visitors * Provide clear information regarding services and procedures * Coordinate with medical and administrative departments to ensure seamless service delivery * Professionally handle telephone calls and emails * Assist with documentation and filing of patient records * Follow up on insurance-related processes * Account closing Requirements: * Completed high school diploma or technical/administrative degree * Minimum 6 months’ experience in customer service or reception * Excellent communication, organizational skills, and service vocation * Proactive, friendly, and responsible attitude Schedule: Afternoon shift Be the first smile our patients receive! Employment Type: Full-time, Indefinite-term contract Salary: $9,450.00 per month Benefits: * Savings fund * Discounts and preferential pricing * Free parking * Option for indefinite-term contract Work Location: On-site employment