**Job Requirements.** **Age:** 25 to 45 years old **DRIVER'S LICENSE REQUIRED, MUST KNOW HOW TO DRIVE** **Education:** High school diploma or equivalent **Gender:** Indifferent **Previous Experience:** Minimum 1 year in customer service **Personal Characteristics:** Service attitude Neatness and cleanliness Results-oriented Attention to detail **Skills:** Organization Planning Verbal fluency Persuasion skills Interpersonal relations Handling objections **MAIN INTERNAL / EXTERNAL RELATIONS.** Service Manager: Report any issues encountered during work processes. Service Advisors: Direct customers according to scheduled appointments. Service Assistants: Escort customers arriving at reception who wish to schedule an appointment. Public Counter: Guide customers to the requested area for parts or accessories purchases. Marketing/CRM Manager: Provide customer satisfaction exit surveys for subsequent analysis and corrective actions. **EXTERNAL** Customers: Administer customer satisfaction exit surveys. **MAIN CHALLENGES.** Perform all assigned tasks correctly the first time. **DECISIONS (Most representative and decision framework).** Assign a Service Advisor to customers arriving without an appointment due to an emergency. Offer a courtesy drink to customers. **ADDITIONAL INFORMATION:** **Positions reporting to the same immediate supervisor.** Call center, Sales Hostess/Receptionist Employment type: Full-time Salary: $5,143.06 - $6,312.64 per month Benefits: * Savings fund * Free uniforms * Grocery vouchers Work location: On-site