Profile: Facilities Supervisor Hard and Soft skills, with basic construction knowledge Experience in general maintenance of self-service stores, convenience stores, and banks. Experience in managing and negotiating with subcontractors. Job location: **Mexicali** **Position objective:** Supervise, coordinate, and execute corrective and preventive maintenance activities in facilities, ensuring compliance with technical, operational, and service standards—both for physical infrastructure (hard) and systems and services (soft). This position requires autonomy in decision-making, excellent customer service, and the ability to resolve needs immediately. Technical requirements **Hard maintenance (physical infrastructure):** * Electrical, hydraulic, sanitary, and air conditioning installations. * Coordination of masonry, painting, waterproofing, and finishing work. * Sourcing and negotiation with subcontractors aligned with our rate schedules. * Reading and interpretation of architectural and installation blueprints. **Maintenance (services and operations)** * Quality control in internal customer service and user experience. * Coordination of patrols, logs, and adherence to operational protocols. * Incident management, reporting, and follow-up with administrative departments. Required competencies * Operational leadership and team coordination capability. * Planning and execution of maintenance schedules. * Effective communication with internal departments and suppliers. * Proficiency in digital tools for reporting and tracking (Excel, mobile apps, maintenance platforms). * Autonomy and independent judgment to resolve incidents and propose improvements without requiring direct instructions. * Ability to prioritize tasks and independently manage resources while maintaining institutional standards. * Excellence in customer service, focused on rapid and effective resolution of needs. Position conditions * Mandatory residence in the city of **Mexicali** * Availability for field supervision and emergency response. * Direct reporting to the Plaza Coordinator and Regional Operations Manager. * Availability to serve customers during evening, night, and weekend hours, as required by the project. * Must possess a valid driver’s license for standard vehicles. * **An autonomous profile is essential—one capable of working with minimal supervision and demonstrating strong accountability.** Position type: Full-time Salary: $5,500.00 - $6,000.00 per week Application question(s): * How old are you? * Please list your two most recent verifiable salaries. * Are you currently located in Mexicali? * Do you have experience in the sectors mentioned in this job posting? Workplace: On-site employment