Job Summary: We are seeking an Operations Coordinator to lead the first- and last-mile operations area, implementing productivity and quality standards to achieve outstanding results. Key Highlights: 1. Lead and coordinate first- and last-mile operations 2. Effectively manage personnel and organizational culture 3. Supervise inbound and outbound operations We are Almex, leaders in comprehensive consolidated freight services since 1951. With 49 branches and over 500 destinations across Mexico and the United States, our success stems from the continuous renewal of our equipment and tools. *Our Values:* * We do things right. * Comprehensive safety. * Quality and productivity. * Innovation. * We enjoy the journey. **Job Description** First- and last-mile operations coordinator in TOLUCA, State of Mexico. We seek an operations coordinator capable of leading the first- and last-mile operations area. The candidate will implement productivity, quality, and customer service standards to achieve outstanding results. **Responsibilities** \* Achieve high levels of customer satisfaction through service excellence, with a focus on first- and last-mile operations. \* Effectively manage personnel (organizational culture and team members’ sense of belonging). \* Monitor KPIs (service levels, productivity, performance, accident rates, among others). \* Plan and execute first- and last-mile routes. \* Supervise inbound and outbound first- and last-mile operations. \* Coordinate and track local, regional, and international routes within the Metropolitan Zone of the Valley of Mexico (MZVM). \+30 drivers reporting to this position. \+30 fleet vehicles. **Requirements** \* Completed undergraduate degree (Bachelor’s degree in Engineering or related field). \* Minimum 2 years of experience in Distribution Centers and/or the logistics sector. \* Knowledge of the Metropolitan Zone of the Valley of Mexico. \* Proven ability to lead and coordinate operations as well as teams. \* Outstanding leadership, teamwork, self-learning, and integrity skills. \* Availability for fixed night shift schedule. \* Demonstrated proficiency in Microsoft Office (Excel, PowerPoint, Word, Teams, Outlook). Employment Type: Full-time, Indefinite-term contract Salary: $17,000.00 \- $20,000.00 per month Benefits: * Salary increases * Savings fund * Company phone Work Location: On-site employment