Technical Support Engineer **Education** * Bachelor's degree in Systems or Information Technology **Knowledge** * Networks, * Telecommunications * Database administration. (Basic level) * Help desk (Basic level) Preventive maintenance (Intermediate level) **Skills** * Organization * Adaptability * Sense of urgency * Proactive * Teamwork **Languages** * English Level 2\-Basic **Licenses and Certifications** **Software or Tools** * Intermediate Office suite **Work Experience in years/months** 1 year of accumulated experience and 6 months in the position. **Work Experience in areas** * Preventive maintenance * Help desk * Networks or related