Capital Empresarial Horizonte, a Mexican company specializing in Human Resources and Information Technologies, is seeking: Microsoft 365 Admin **Conversational English required** **Hybrid work arrangement (3 days remote \- 2 days on-site)** **Position based in Querétaro** **Requirements:** **More than 4 years of experience in:** * **Administering and maintaining core Microsoft 365 services, including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive for Business, and the Microsoft 365 Security and Compliance Center.** * **Monitoring** the Microsoft 365 service status and proactively addressing incidents, alerts, and service disruptions. * **Managing the user lifecycle**, including onboarding, offboarding, license management, mailbox access, and data retention. * Monitoring Exchange Online mailboxes, shared mailboxes, distribution lists, and security groups. * **Configuring and maintaining mailbox policies**, retention policies, mail flow rules, and connectors. * Diagnosing and resolving mail flow issues, email delivery failures, and spam and phishing incidents. * **Providing support for on-premises Exchange environments**, including application relay, server maintenance, patching, and incident resolution. * Coordinating and managing mail flow and connectivity in hybrid Exchange environments. * Practical experience with **Azure AD (Entra ID), Conditional Access, Multi-Factor Authentication (MFA), and security best practices.** * Working with **Microsoft Defender for Office 365** and the Microsoft Purview Compliance Center for threat protection and regulatory compliance management. * Implementing and administering retention policies, legal holds (litigation holds), and eDiscovery workflows. * **Administering SharePoint Online and OneDrive for Business**, including permissions, sharing configurations, and storage management. * Handling user requests related to data access, sharing, information recovery, and general end-user support. * Performing mailbox and OneDrive data recovery when required. * Using PowerShell scripting for administrative tasks, report generation, and automation. **We offer:** * Office hours * 100% payroll-based employment * Salary open to negotiation based on experience * Statutory benefits * Enhanced benefits (family SGMM, SV 1 million, grocery vouchers, 30-day bonus, PTU)