Job Summary: We are seeking a Junior NOC Engineer to join our team, focusing on the monitoring, detection, and efficient management of network incidents in a 24x7 environment. Key Highlights: 1. Experience in system monitoring (Zabbix, Nagios, PRTG) 2. Analysis of CPU, memory, and network usage trends 3. Network incident management and prioritization of critical tasks At **RT4 Mexico**, we are a team of engineers, consultants, and specialists with extensive experience in the enterprise communications sector. Our commitment is to deliver the best solutions and meet our clients’ expectations — and today, we are looking for your talent as: **JUNIOR NOC ENGINEER** **Requirements:** * Education: Engineering or Bachelor’s degree in Computer Systems, Telecommunications, Computer Science, or related field; recent graduate. * Age: 25 years or older * Gender: Indistinct **Schedule Availability** **Requirements:** · Task prioritization in 24×7 environments and efficient response to critical alerts. Monitor monitoring systems (Zabbix, Nagios, PRTG, etc.) to detect service degradations and network incidents. · First-line troubleshooting of connectivity issues, latency, and service outages. · Detect, log, and classify network incidents. · Incident Management · Analyze CPU, memory, I/O, network latency, and service consumption trends for capacity forecasting. · Generate periodic system health reports. · Document findings, lessons learned, and propose monitoring improvements. **Knowledge Requirements:** · Networking · Operating Systems (Linux, Windows) **We Offer:** · Competitive salary commensurate with experience. · Statutory benefits · Hybrid work model (remote work) **Position Type:** Shift Rotation Employment Type: Full-time Salary: $15,000.00 per month Benefits: * Option for indefinite-term contract * Major medical expense insurance * Life insurance * Company-provided mobile phone Work Location: Hybrid remote work in 11520, Granada, CDMX