Job Summary: We are seeking a Cybersecurity Solutions Sales Representative to drive company growth in the High-SMB segment and build relationships with strategic customers. Key Highlights: 1. Drive business growth in cybersecurity 2. Build trust-based relationships with strategic customers 3. Customer and sales opportunity management **IMPORTANT: \*\*\*\*\*PLEASE VERIFY THE FOLLOWING BEFORE APPLYING\*\*\*\*\*\*** * **THIS IS A HYBRID POSITION, BUT IN-PERSON WORK IS REQUIRED IN CDMX, SANTA FE** * **PASSING THE EXAM REQUIRES KNOWLEDGE OF INFORMATION TECHNOLOGY AND SALES (NETWORKING, STORAGE, INFRASTRUCTURE, SOFTWARE, CRM, PIPELINE, FORECAST, ETC.)** * **A COMPLETE EMPLOYMENT HISTORY VERIFICATION WITH REFERENCES WILL BE CONDUCTED** **CYBERSECURITY SOLUTIONS SALES REPRESENTATIVE** MISSION: Drive company growth by increasing sales in the High-SMB segment (companies with 250–2,500 endpoints), building trust-based relationships with strategic customers. **REQUIREMENTS AND COMPETENCIES:** * Corporate sales experience (IT, software, hardware, networking, systems). * Minimum 4 years of B2B sales experience. * Professional appearance and comfort in corporate environments. * Commercial or technical degree. * Courses or training in enterprise technology. **OBJECTIVES AND RESPONSIBILITIES:** **1\. Management and Renewal of Existing Customers** * Conduct renewals for accounts at least 180 days old to anticipate needs and measure satisfaction. * Ensure contract renewals and reduce cancellations through planned sales processes (90/60/30 days prior to expiration). * Guarantee high service quality satisfaction levels. **2\. Identification of Cross-Selling Opportunities** * Hold at least one quarterly meeting with key customers to: * Present portfolio offerings. * Identify risks and needs. * Maintain monthly contact with strategic customers via phone calls, WhatsApp, email, webinars, or relevant content. **3\. CRM Management** * Register and update customer, prospect, and contact information. * Track the status of each sales opportunity. * Document every interaction (calls, emails, meetings). * Generate quotations and sales reports (monthly, quarterly, annual). * Analyze opportunities to identify active/inactive customers and cross-selling strategies. **4\. Order Processing** * Ensure timely invoicing. * Manage quotations with distributors. * Handle purchase orders and license/product delivery. * Guarantee high service attention levels and on-time delivery performance. **5\. Manufacturer Relationship Management** * Education: Certifications and training. * Commercial: Price lists, opportunity registration. * Discounts and Incentives: Promotions, quotations, marketing funds. * Portal: Review partner level, quota, and guidelines. * Communication: Monitor newsletters, promotions, and events. **If you meet this profile and are ready to take on challenges in the cybersecurity world, we’re looking for you!** **BENEFITS:** * Salary: $20,000 to $30,000 MXN monthly + commissions (based on exam results) * Personal Life Plan: Career development, personal growth, health, and financial wellness. * Ongoing Training: Certifications, courses, and professional coaching. * WeWork Office: Access to events, coffee, beverages, snacks, networking, and more. * Top-Tier Tools: Company laptop and mobile phone. * Direct Employment: Permanent employment with the company. * Benefits: All statutory benefits + 1 additional benefit (to be selected). * Medical Insurance: Minor medical expense insurance (Vrim Black). * Monthly Personal Day Off: One day off per month for personal or recreational matters (first year). * Working Hours: Monday to Friday, 9:00 a.m. to 7:00 p.m. * Work Environment: Team-oriented, healthy, and balanced work-life environment. Employment Type: Full-time, Indefinite Salary: $20,000.00 – $30,000.00 per month Application Question(s): * Are you experienced with any CRM system? * What is your current or most recent verifiable salary? (If you proceed to the hiring process, this will be verified.) * How many years of experience do you have working with Information Technologies? (Systems, Firewalls, Antivirus, Licensing, Hardware, Software, ERP’s, CRM’s, or Information Technologies) * What were your sales figures for last year? (If you proceed to the hiring process, this will be verified.) Work Location: Hybrid remote in 05348, Santa Fe Cuajimalpa, CDMX