Customer Service

Description

Job Summary: You will provide exceptional customer service by resolving inquiries and complaints, recording information, and collaborating with the team to achieve excellence. Key Highlights: 1. Develop skills in an innovative and challenging environment. 2. Collaborate with a passionate team committed to excellence. 3. Access opportunities for professional and personal growth. It is a dynamic and challenging work environment where you can grow and develop — LIGECI BUSSINES is the ideal place for you. Join our team and become part of our mission of excellence and customer satisfaction! At LIGECI BUSSINES, we stand out as leaders in customer service, driven by a clear mission: achieving excellence and exceeding our customers’ expectations. Our work environment is dynamic, collaborative, and focused on employee growth and development. Growth and Development Opportunities Develop your skills and competencies in an innovative and challenging workplace. Collaborate with a passionate team committed to excellence. Access professional and personal growth opportunities that will lead you to success. Our Values Excellence in every interaction with our customers. Collaboration and teamwork to achieve common goals. Innovation and continuous improvement to remain at the forefront. Working Hours: Monday to Friday: 9:30 am \- 4:30 pm Saturday: Part-time Sunday: Day off Weekly bonuses for punctuality, attendance, and productivity Opportunity to increase your weekly salary through weekly bonuses Your main responsibilities include: Regarding the \*Customer Service\* position, your primary duties would be: Providing exceptional customer service Effectively and efficiently resolving customer inquiries and complaints. Recording and updating customer information in the system. Capturing data and managing solutions Tracking procedures Effective Communication: Communicate effectively with customers through various channels — email, telephone, and in person — to resolve their issues and questions. Team Collaboration: Work closely with the customer service team to ensure marketing campaigns align with customer needs and expectations. Support Management: Structuring and sending reports. Age: 18\-35 64000, Centro, Monterrey, N.L. Position Type: Full-time Salary: $10,000\.00 \- $12,000\.00 per month Benefits: * Maternity leave exceeding statutory requirements * Paternity leave exceeding statutory requirements * Option for an indefinite-term contract * Additional vacation days or paid leave Workplace: On-site employment