"Involves a level of processing, coordination, and obtaining customs clearance approvals for import/export and transshipment of documents, packages, and cargo in baggage or air freight under the direction of the Station Operations Manager. Higher levels of these positions may: * Handle escalated or more complex issues, * Coordinate team or agency-contracted personnel activities, * Support supervisor or manager activities, * Support the design, review, and implementation of processes and procedures." **Job Summary:** Under limited supervision, performs the following activities: * Prepares required customs forms to ensure timely, efficient, and effective import, export, and transshipment procedures for shipments arriving or departing via air. E.g., general knowledge of air freight, cargo manifests and general declarations, invoices, and other related documentation. * Prepares forms detailing customs duties, tariffs, taxes/VAT, and fees to enable timely cost recovery. * Prepares international manifests to ensure responsive and efficient customs clearance. * Ensures full station compliance with national customs and tax laws, aligned with FedEx policies, procedures, practices, and standards. * Interacts with customs officials and coordinates customs-related activities with internal operations staff. * Contacts customers to obtain additional information and inform them of applicable duties and taxes. * Maintains all customs documentation well-organized and properly archived. * Performs classification, airport and station baggage support, and retrieves air cargo from carriers as needed. * Obtains copies of excess AWBs to ensure proper adjustment. * May be required to perform other assigned tasks. **Minimum Requirements:** **Minimum Education Level:** * Completed high school diploma or equivalent. * Proficiency in English (TOEIC score of 600). **Minimum Experience:** * Four (4) years of experience with international air cargo/freight customs policies, procedures, regulations, and laws. * Demonstrated knowledge of required customs and airport clearance procedures. * Valid driver’s license. **Minimum Required Skills:** * Strong oral and written communication skills * General office skills * Computer literacy * CRT experience preferred If you are interested in applying, please upload a single PDF file containing the following documents: 1. Updated resume 2. Letter of intent 3. Current TOEIC test result image, with a minimum score of 450 points **Note:** TOEIC test results are valid for two years from the test date. This file must be uploaded into the Workday system in the field designated for the resume. Important: Per LAC People Manual Career Opportunity Policy 4-15: "Failure by an employee to provide complete information clearly demonstrating whether they meet the qualifications required for the advertised position may result in non-consideration." ️ Bulletin validity period: December 5–12, 2025. **Important**: Please consult with the hiring manager for further information. FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies. FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include: * 2020 Fortune’s World Most Admired Companies (14th) * 2019 Fortune’s Best Places to Work (15th) * 2019 Forbes’s One of the “Best Employers for Diversity” * 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th) * 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years * 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a socially responsible company * 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions. * 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.