Browse
···
Log in / Register
Summary: The Plant Quality Shift Lead ensures process standards meet regulations, customer satisfaction, and company standards by leading a quality team and integrating processes. Highlights: 1. Lead a diverse team of Quality professionals 2. Drive issue resolution utilizing problem solving tools 3. Represent the 'Voice of the Customer' to platform teams **Job Description:** The Plant Quality Shift Lead is responsible to assure that process standards are applied in order to meet regulation/ISO requirements, customer satisfaction, and company standard. They report directly to the Quality Operations Manager. They lead a diverse team of salary and hourly Quality professionals integrating into the production and engineering processes while ensuring a solid partnership with manufacturing focusing on Quality processes and Customer Safety. Additional responsibilities include but are not limited to: * Assist in root cause, containment and corrective actions for all quality related issues * Initiate investigations of quality concerns internally, at supplier locations and resulting from customer feedback and utilize data to drive issues to closure * Achieve timely completion of containment corrective actions (Performance action notices) * Collaborate with Subject Matter Experts and utilize problem solving tools in day\-to\-day operations to drive issue resolution * Provide technical liaison support between Engineering, Quality, Production and Product Design departments * Represent the 'Voice of the Customer' to platform teams * Establish, maintain documentation of processes and train utilizing Stellantis SPW tools * Embrace and execute standardization of best practices that ensure quality products * Document all non\-conformance conditions found and identify and execute opportunities for process improvement * Establish clean points and maintain acceptable quality standards * Demonstrate a working knowledge of vehicle audit items * Supervise all major aspects of vehicle inspection and analyze data for comparison to daily vehicle audits * Supervise the auditing of new production vehicles to validate quality or identify quality concerns * Effective supervision of all employees as assigned * Management of timesheets, performance evaluations, scheduling and time off approval for bargaining unit (UAW) employees * Responsible for adherence to the Collective Bargaining Unit (UAW) contract provisions that affect area or employees under supervision * Support the improvement of company\-wide quality performance and achievement of quality and business metrics and best\-in\-class standing class standing Requirements: **Basic Qualifications:** * Bachelor's degree * Minimum 5 years of work experience in related field including involvement with management, hourly, or skilled personnel) * Strong experience in application of problem solving tools * Strong oral and written communication skills * Strong team building skills * Self\-directed and team oriented with demonstrated planning/problem solving skills * Experience and working knowledge of computer systems and software * Ability to work rotating shifts that include weekends and overtime as required * Excellent organizational, interpersonal and communication (written and oral) skills * Proficient in Microsoft Office applications (Word, Excel, PowerPoint) **Preferred Qualifications:** * Engineering or technical degree Vehicle audit/quality experience * Demonstrated experience supervising hourly personnel in a manufacturing environment * Demonstrated ability to coach/mentor/develop team members * Previous experience working in a union environment
