**Join our team as: Field Collection Manager.** **Objective:** Maximize recovery of the assigned portfolio through field collection management, increasing cash flow from charged-off accounts. **Requirements:** * Education: Incomplete or nearing completion of studies in economic-administrative careers. * Own vehicle or motorcycle. * Valid driver's license. * Schedule: Monday to Friday 9:00 am to 6:00 pm. And Saturday 9:00 am to 1:00 pm (occasionally) * Work areas: Toluca. **Experience:** * Non-judicial collection of overdue and charged-off portfolios (delinquency over 180 days). * Field collections. * Use of mobile collection apps. * Excel or Google Sheets. * Consumer and SME banking products. **Your responsibilities will include:** * Conducting field collection activities. * Offering regularization alternatives. * Planning logical and efficient routes. * Achieving recovery targets. * Locating clients from the assigned portfolio at their residence or through neighbors, family members, or alternate addresses. * Analyzing the assigned portfolio and maintaining follow-up records. * Recording the results of collection efforts in tracking systems. * Negotiating payment commitments using authorized resolution schemes and monitoring compliance. * Complying with current regulations regarding customer interactions. **Required Competencies:** * Persuasion. * Customer service. * Effective communication. * Proactive. * Organized. **We Offer:** * Monthly base salary + credit recovery bonus. * Gasoline allowance and percentage contribution toward vehicle maintenance. * Benefits exceeding legal requirements. **If this profile matches your experience and you're ready to join a team that will allow you to grow, send us your CV!** "Hey, we are a company that promotes inclusive workplaces where all people are respected regardless of age, sex, gender, race, religion, sexual orientation, identity, gender expression, social status, or disability". Job type: Full-time Salary: $13,000.00 - $15,000.00 per month Benefits: * Discounts and preferential pricing * Employee referral program * Medical expense insurance * Company phone * Additional vacation days or paid leave * Grocery vouchers Work location: On-site