Position Summary: Coordinate administrative and operational tasks, including data entry, ramp operations, tracking, customs clearance, and customer service to ensure customs compliance. Key Responsibilities: 1. Manages import, export, and transshipment of shipments. 2. Ensures compliance with customs laws and policies. 3. Interacts with customers and customs officials. Involves performing administrative and coordination tasks related to operations, which may include data entry, ramp activities, tracking, customs clearance, and customer service, all oriented toward achieving customs clearance. **General Job Description:** Under general supervision, performs the following activities: . Prepare required customs documentation to enable timely, efficient, and effective import, export, and transshipment procedures for shipments. Examples include master air waybills, cargo manifests, general declarations, invoices, and other related administrative work. * Prepare forms detailing customs duties, tariffs, and taxes to allow for timely recovery of expenses. * Prepare international manifests to ensure responsive and efficient customs clearance. • Ensure shipments fully comply with the country’s customs laws and align with FedEx policies, procedures, practices, and standards. • Interact with customs officials and coordinate customs-related activities with internal operations staff. * Contact customers to obtain additional information and inform them of applicable duties and taxes. * Maintain all customs documentation well-organized and properly archived. * Perform the classification and transfer of cargo to other airlines when required. * Process submission of flight information through customs computer system. * Track cases for different shipments. * Inventory management of loads found in urgent shipping warehouses. * Control of supplies and inventories. * Support load\-captain function if required. * May be required to perform other duties as assigned **Minimum Requirements** **Minimum Education Level:** * Bachelor’s degree in International Trade or related field. * Proficiency in English (TOEIC score of 450). **Minimum Experience:** * Technical degree or equivalent in International Business with two years of experience in customs policies, regulations, and laws. * Analytical thinking, strong planning and organizational skills. * Strong verbal and written communication skills. * Valid driver’s license, preferred. * Office and computer proficiency. * Strong command of English in the customs domain. * Availability to work variable shifts, including weekends and holidays as required. **Instructions for Internal Application to the Bulletin** If you are interested in applying, please **upload a single PDF file** containing the following documents: 1\. **Updated resume** 2\. **Letter of intent** 3\. **Image of current TOEIC test result**, with a minimum score of **4****50** **points** *Note: TOEIC test validity is two years from the test date.* This file must be uploaded in the **Workday** system, in the field corresponding to the **resume**. **Important:** Based on LAC People Manual Policy 4\-15 – Career Opportunity: *"Failure by an employee to provide complete information clearly demonstrating whether they meet the qualifications required for the posted position may result in their application not being considered."* ️ **Bulletin Validity Period:** **March 31 to March 6, 2026** FedEx is widely acknowledged as a world\-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies. FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include: * 2020 Fortune’s World Most Admired Companies (14th) * 2019 Fortune’s Best Places to Work (15th) * 2019 Forbes’s One of the “Best Employers for Diversity” * 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th) * 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years * 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a socially responsible company * 2021 FedEx Chile was re\-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions. * 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.