Job Summary: Responsible for issuing invoices and managing accounts receivable, ensuring accuracy and timeliness of payments, with constant communication with accounting and customers. Key Highlights: 1. Manages accounts receivable and ensures timely payments. 2. Maintains effective communication with customers and accounting. 3. Prepares and issues invoices for domestic and international services. **FUNDAMENTAL PURPOSE** To issue and send invoices and/or expense statements accurately and on time, guaranteeing the accuracy and integrity of billed items; as well as manage accounts receivable, ensuring customers’ timely payment. **FUNCTIONS AND RESPONSIBILITIES** ● Maintain constant and effective communication with the accounting department to confirm bank transactions related to expense statements and payments for other services. ● Keep the customer informed about the status of their expense statements, provide necessary support to clarify questions regarding their expenses and/or resolve billing issues. ● Verify that payments made are correctly applied to the corresponding reference according to the Shipment Tracking Cover Sheet. ● Confirm that agency advances are properly applied. ● Monitor dispatched shipments to request files and track the billing process. ● Keep the billing status of shipments updated in the Expense Statement Report. ● Recover invoices and/or expense receipts on behalf of the customer. ● Accurately record all expense statements in the Expense Statement Closing. ● Consult Tariff Agreements and Customer Profile when closing expense statements to ensure correct billing. ● Prepare customer expense statements according to: Level 1: Files with basic expenses and complete tax receipts. Level 2: Files with basic expenses, pending recovery of tax receipts. Level 3: Files with additional expenses and uncommon or extra services, incomplete files, or files handled by correspondents. ● Invoice various domestic and international services sold, in accordance with instructions from the Operations Department and/or Commercial Area. ● Generate electronic and physical files for expense statements by reference. ● Send the customer their expense statement, following the instructions specified in the “SCE Customer Profile”. ● Effectively control and monitor collections; generate and send account statements to customers. ● Manage and monitor customer and A.A. balances. ● Track credit balances with suppliers (shipping lines, terminals, external yards, etc.). ● Request invoice cancellations and re-invoicing where applicable. ● Generate CFDI payment receipts. ● For customers managing funds, keep the Fund Report updated. ● Perform any other company-assigned tasks relevant to the position. ● Comply with requirements outlined in the applicable job description document. ● Participate in planning and improvement meetings related to the company. ● Handle company information confidentially and honestly. ● Attend training courses as required. ● Identify, document, and implement corrective and preventive actions in case of non-conformities or specific issues detected in the area. ● Comply with the company’s quality policy. ● Meet established quality objectives and indicators. ● Identify and propose opportunities for improvement, as well as service sales opportunities. **GENERAL REQUIREMENTS** **EDUCATION:** High school diploma or Technical Degree in Accounting or related field, with certificate. Preferred: Bachelor’s degree in Administration, Accounting, or related field, certified. **AGE:** Not specified **GENDER:** Not specified **WORK SCHEDULE:** 8:30am – 2:00pm, 4:00pm – 6:30pm **MARITAL STATUS:** Not specified **EXPERIENCE:** 1 year in a similar position **LANGUAGES:** n/a **WORKING CONDITIONS:** Office **TRAVEL AVAILABILITY:** N/A **KNOWLEDGE** * Electronic invoicing. * Use of the Tax Administration Service platform. * Proficiency in technological tools (spreadsheets, worksheets, internet, email, etc.) Employment type: Full-time Salary: $10,000.00 – $14,000.00 per month Benefits: * Salary increases * Transportation assistance or service * Option for indefinite-term contract * Major medical expense insurance * Gym service * Free uniforms * Grocery vouchers Workplace: On-site employment