Job Summary: We are seeking Technical Support staff to handle customer inquiries, resolve issues via digital channels, and effectively manage customer complaints. Key Responsibilities: 1. Customer inquiry handling and resolution via digital channels 2. Detailed logging of interactions in the system 3. Effective management of customer complaints We are currently hiring **Technical Support** staff in **Col. La Estancia**, **Zapopan, Jal.** **We offer:** * Starting salary of $12,000 per month * Grocery vouchers * Statutory benefits **Working Hours:** Monday to Saturday, 2:00 PM to 10:00 PM; Sunday, 8:00 AM to 3:00 PM (midweek rest days) **Responsibilities:** * Answer incoming calls and make outgoing calls as required * Resolve customer inquiries and/or issues via digital channels * Log call details and interactions in the system * Effectively manage and resolve customer complaints **Requirements:** * Basic knowledge of networking * Completed high school education * Experience in customer service Employment Type: Full-time Salary: Starting from $12,000.00 per month Work Location: On-site employment