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Tech Support Automation
Indeed
Full-time
Onsite
No experience limit
No degree limit
Melchor Ocampo 125-97, Centro, 64000 Monterrey, N.L., Mexico
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Description

Summary: This role involves expert-level welding, automation, and troubleshooting, providing technical support, training, and system integration for mechanized welding systems. Highlights: 1. Expert-level welding and automation knowledge 2. Technical verification, production support, and system integration 3. Opportunity for training, demonstrations, and client interaction Tasks and Responsibilities* Expert\-level knowledge of welding processes, including GTAW and GMAW. * Expert\-level understanding of welding automation products. * Expert\-level proficiency in troubleshooting mechanical and electrical equipment. * Skilled in operating and programming automation control systems. * Experienced in mechanized welding using system controls and standard components. * Responsible for technical verification of welding, electrical, mechanical, and software installations; providing production support; and developing parameters for mechanized welding systems. * Works independently with clients to implement system integrations at customer sites. * Performs welding trials and demonstrations. * Organizes and conducts training sessions; develops training materials. * Participates in and supports events such as trade fairs and seminars. * Provides technical support via email and phone for troubleshooting and inquiries. * Supports product, system, and process market launch activities. * Submits accurate and complete weekly service reports. * Trains machine operators and maintenance personnel. * Reports to Sales Director * Promotes and supports the “Fronius Way” philosophy. Requirements* Valid passport * Willing to travel up to 70% outside of home base. * Flexible with working hours and tasks to meet customer requirements. * Degree in Mechanical \& Electrical Technology * Minimum of five (5\) years of Mechanical \& Electrical Maintenance experience. * Proficient knowledge in electrical schematics, mechanical drawings, and PLC ladder logic (or equivalent software programming). * Strong ability to identify technical issues, analyze root causes, and determine appropriate corrective actions. * Proficient in Microsoft Office applications: Word, Excel, PowerPoint, and Outlook. * Excellent oral, written, and interpersonal communication skills. * Customer‑oriented, capable of working independently or as part of a team. * Able to manage multiple projects simultaneously. * Demonstrates the ability to meet objectives and goals. * Detail‑oriented and thorough in all tasks. * Comfortable working in a culturally diverse environment. * Committed to supporting the “Fronius Way” philosophy. Are you ready for Fronius? Apply online now and become part of the Fronius family!

Source:  indeed View original post
Juan García
Indeed · HR

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Indeed
Juan García
Indeed · HR
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