Mexican company in the IT industry is looking for a Help Desk Analyst What are we looking for? * Graduated Systems Engineers or related field, with professional license * Availability for shift work **Minimum one year of experience in:** **Help Desk** · Ticketing tools such as: Service Now, Remedy, etc. · Sense of urgency, experience in ticket tracking and escalation. **100% on-site position, Metepec, State of Mexico.** Job type: Full time, Indefinite duration Salary: $12,000.00 - $13,000.00 per month Workplace: On-site job