A leading logistics operator in the healthcare sector is seeking: * CUSTOMER SERVICE EXECUTIVE GENERAL REQUIREMENTS Age: Preferably between 25 and 38 years old Gender: No preference Marital status: No preference Availability to work Monday through Friday Education: Completed degree in Administration, Marketing, International Business, Business Management, Industrial Engineering, or related field Professional appearance Knowledge and skills: Proficiency in Microsoft Office, excellent spelling and writing skills, customer service orientation, and strong email communication skills Intermediate English proficiency Skills: Attention to detail, strong verbal communication, organization and planning, teamwork EXPERIENCE: - Ability to make client-facing decisions - Follow-up on client needs - Analyze client needs to develop proposals - Provide immediate solutions to clients during urgent or emergency situations RESPONSIBILITIES: - Verify delivery manifests against shipping notes and invoices - Manage daily filing of shipping note supporting documents by transmission - Control shipping acknowledgments - Support order transfer management - Manage courier packages (valijas) - Ensure shipments include all documentation required by the client - Support processing and management of manual notes involving inventory write-offs WE OFFER: - Competitive salary - Statutory benefits - Benefits exceeding statutory requirements Work location: El Coecillo Industrial Park, Toluca Position type: Full-time Salary: Starting at $16,000.00 MXN per month Workplace: On-site employment