Job Summary: We are seeking a Refund Supervisor to manage payments accurately and promptly, collaborate with teams, and maintain customer satisfaction. Key Highlights: 1. Manage the refund process with accuracy and timeliness. 2. Collaborate with customer service and finance teams. 3. Challenging and collaborative work environment with support for professional development. We are seeking a Refund Supervisor to join GRG Banking Hong Kong. The selected candidate will supervise and manage the refund process, ensuring accuracy and timeliness in payments to our customers. FLUENT SPOKEN AND WRITTEN ENGLISH IS REQUIRED FOR COMMUNICATION WITH CHINA. This role requires a high level of attention to detail and commitment to deadlines. You will work in a dynamic environment, collaborating with customer service and finance teams to resolve any discrepancies and maintain customer satisfaction. Previous experience in similar roles, with a focus on financial refund management, is required. The ability to work under pressure and solve problems effectively is essential. Additionally, we seek a candidate with strong communication skills and a proactive attitude to address daily challenges. The ideal candidate will demonstrate a strong sense of responsibility and commitment to excellence in customer service. If you have solid experience in refund management and wish to join a team dedicated to delivering high-quality financial services, this opportunity is for you. GRG Banking Hong Kong offers a challenging and collaborative work environment where your contribution will be valued and your professional development supported. Join us and become part of a team committed to excellence in the banking sector.-Requirements- Minimum Education: Higher Education - Bachelor's Degree 2 years of experience Languages: English Age: between 24 and 45 years Knowledge: Teamwork, Supervision Keywords: resident, supervisor, supervisor, assistant manager, responsible person, coordinator, manager, captain, head, manager, manager, director, chief, lead, leadership, regent