Junior On-Site Technical Support – South Toluca

Description

Position Summary: We are seeking an on-site support professional for convenience stores to perform maintenance on hardware, software, and network equipment. Key Highlights: 1. On-site technical support for PC fleet, point-of-sale systems, and peripherals. 2. On-site resolution of hardware and software incidents. 3. Equipment customization and data restoration. Join Stefanini! At Stefanini, we are more than 30\.000 brilliant minds, connected from 41 countries, doing what we love and co\-creating a better future. You definitely don’t want to miss out! On-site support for convenience stores in South Toluca **Responsibilities and Duties** * Support for the entire PC fleet, point-of-sale systems, and peripherals (PIN pads \- ticket printers \- etc) * Support for the entire CCTV fleet * Basic support for network equipment * On-site resolution of hardware and software incidents * Preparation, installation, configuration, and replacement of computing equipment * Equipment customization and data restoration * Preparation of equipment for delivery to vendors and end users * Maintenance of up-to-date hardware inventory * Manual registration and tracking of equipment movements \- shipping documents **Requirements and Qualifications** * Professional with technical studies in systems, computer science, industrial engineering, logistics, or related fields. * Experience in operational management of assets, inventories, or warehouses * 6 months or more of professional experience. * Technical knowledge of hardware (HW) * Technical knowledge of CCTV maintenance * Familiarity with TKTS management tools * Valid driver’s license **Additional Information** What will you gain by working with us? * Statutory benefits * Fixed monthly bonuses for punctuality, attendance, and restaurant support * Grocery vouchers * Discounts with entertainment companies, gyms, language schools, universities, and more * Training and professional growth program Are you looking for a place where your ideas shine? With over 38 years of experience and a global presence, at Stefanini we transform tomorrow—together. Here, every action counts and every idea can make a difference. Join a team that values innovation, respect, and commitment. If you are a disruptive individual, committed to continuous learning, and innovation is in your DNA, then we’re exactly what you’re looking for. Come and let’s build a better future—together!