Junior On-Site Technical Support – Toluca Metepec

Description

Job Summary: We are seeking an on-site support professional for convenience stores, focused on maintenance and configuration of computing equipment and systems. Key Highlights: 1. Comprehensive on-site support for PCs, point-of-sale systems, peripherals, and CCTV. 2. Equipment preparation and configuration, hardware inventory management. 3. Opportunities for professional growth and continuous training. Join Stefanini! At Stefanini, we are more than 30\.000 geniuses, connected from 41 countries, doing what we love and co\-creating a better future. You definitely don’t want to miss out! On-site support for convenience stores in Toluca Metepec **Responsibilities and Duties** * Full support for the PC, point-of-sale, and peripheral (PIN pad \- ticket printers \- etc.) fleet * Full support for the CCTV fleet * Basic network equipment support * On-site resolution of hardware and software incidents * Equipment preparation, installation, configuration, and replacement * Equipment customization and data restoration * Preparation of equipment for delivery to vendors and end users * Maintenance of up-to-date hardware inventory * Manual registration and tracking of equipment movements \- shipping documents **Requirements and Qualifications** * Technical professional with studies in systems, computer science, industrial engineering, logistics, or related fields * Experience in operational asset, inventory, or warehouse management * Minimum 6 months of professional experience * Technical knowledge of hardware (HW) * Technical knowledge of CCTV maintenance * Familiarity with ticket management (TKTS) tools * Valid driver’s license **Additional Information** What benefits will you receive by working with us? * Statutory benefits * Fixed monthly bonuses for punctuality, attendance, and restaurant support * Grocery vouchers * Discounts with entertainment companies, gyms, language schools, universities, and more * Professional training and development program Are you looking for a place where your ideas shine? With over 38 years of experience and a global presence, Stefanini transforms tomorrow—together. Here, every action counts, and every idea can make a difference. Join a team that values innovation, respect, and commitment. If you are a disruptive individual, committed to continuous learning, and innovation is in your DNA, then we’re exactly what you’re looking for. Come and build a better future—with us!