Barista

Description

**Gong cha Parque La Mexicana** $8,000\-$10,000 Monthly **Barista – Customer Service and Beverage Preparation** **Location:** Santa Fe, CDMX **Position Type:** Full-time **Department:** Operations **Reports to:** Store Supervisor or Manager **Job Description:** We are seeking an enthusiastic and responsible **Barista** to join our team. This role is essential in delivering a warm, high-quality experience to our customers by preparing beverages according to recipes and ensuring a clean, organized, and efficient environment. **Key Responsibilities:** **Quality and Service** * Prepare beverages following standardized recipes (SOPs and FIFO). * Maintain cleanliness and order in the store. * Provide friendly, prompt, and efficient service. * Operate equipment correctly. **Teamwork** * Foster a positive work environment. * Support colleagues and collaborate across all departments. **Resource Optimization** * Perform suggestive selling. * Maximize average transaction value. * Monitor and rotate supplies (expiration dates). **Candidate Profile:** **Education:** * Minimum: Completed junior high school. * Preferred: High school diploma. **Experience:** * Not mandatory, but prior experience in customer service, cashier duties, or beverage preparation (3 months to 1 year) will be valued. **Required Skills:** * Customer service and strong communication skills. * Teamwork. * Cash handling and electronic payment processing. * Physical and visual ability for dynamic tasks. **Competencies:** * Customer orientation. * Curiosity and openness to change. * Problem-solving. * Flexibility and adaptability. * Collaboration and empathy. **We Offer:** * Statutory benefits * Productivity bonuses * Continuous training * Positive work environment * Opportunities for growth and development Are you passionate about coffee, love interacting with people, and looking for a place where you can grow? Apply now and join our team! Position Type: Full-time Salary: $8,000\.00 \- $10,000\.00 per month Application Question(s): * How have you handled a customer complaint that fell outside standard protocols? * Are you available to work evenings, weekends, and holidays, as required in the food retail environment? * Are you available for an in-person interview? Work Location: On-site employment