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Data Mining Analyst – Call Center

$MXN 6,802/month
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience level1 to 2 years
Education levelNo degree limit

Description

Data Mining Analyst – Call Center We are seeking a Data Mining Analyst with call center experience to analyze operational and commercial data, generate strategic reports, and optimize performance indicators. Requirements: \* 2\+ years of experience in data analysis, business intelligence, or data mining \* Experience in call center / contact center \* Advanced Excel skills \* Proficiency in Power BI or Tableau \* Knowledge of call center KPIs \* Analytical mindset and results-oriented profile Responsibilities: \* Analysis and cleansing of databases \* Development of dashboards and reports \* Monitoring of operational KPIs \* Campaign segmentation \* Report automation \* Identification of improvement opportunities We offer: \* Competitive salary \* Statutory benefits \* Professional development \* Excellent work environment \* Job type: Full-time Salary: Starting from $6,802\.05 per month Benefits: * Professional development support * Salary increases * Sick leave days * Company-provided mobile phone Work location: On-site employment

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Posted by

Juan García

Indeed · HR

Location

Juan García

Indeed · HR

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