**Portfolio Administrator seeks Quality Analyst in Francisco Mugia – Toluca, State of Mexico** ------------------------------------------------------------------------------------------------------ **\*QUALITY ANALYST\*** Hello, good day. We are SECORSE, a portfolio administration company dedicated to the recovery of various types of credit. \*\*FUNCTIONS\*\* * Execute the daily work plan, providing effective guidance to the operations team and ensuring achievement of assigned targets. * Monitor and continuously follow up with executives, identifying strengths, areas for improvement, and reporting relevant operations. * Validate systems and platforms such as Cyber Recovery, guaranteeing information availability and reliability. * Analyze operational data to transform it into useful tools that strengthen monitoring, decision-making, and continuous improvement. * Actively participate in trainings, meetings, and workshops, contributing to team development and process updates. * Review and improve quality system procedures, proposing adjustments based on operational experience and identified opportunities. \*\*WORK LOCATION\*\* **We are located in** Toluca de Lerdo \*SCHEDULE\* Afternoon shift: 1:30 pm to 9:00 pm, Monday through Friday; rotating Saturday shifts: 8:00 am to 3:30 pm and 12:30 pm to 8:00 pm \*WE OFFER:\* Base salary $8,961 Gross + monthly productivity bonus Transportation support Statutory benefits Voucher card Growth opportunity Biweekly payroll via Santander (If you do not have a Santander payroll account, we will open one for you) Requirements: Minimum 1 year of recent experience as a Quality Analyst Completed high school diploma (verifiable) PC proficiency Excel usage **Desired education level:** High School **Desired experience level:** Mid-level **Departmental function:** Customer service **Industry:** Banking **Skills:** * Quality experience * Call monitoring * Calibrations *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=695291336700003a000de971\&source\=indeed