Summary: This role involves creating and preparing reports for advertising clients, collaborating with the data team for accuracy and timeliness, and supporting client success managers. Highlights: 1. Opportunity to make a difference in global healthcare 2. Work with a passionate, diverse, and innovative team 3. Focus on data reporting, CRM management, and client support Are you ready to make a difference in the world of healthcare? Then you’ve come to the right place. Sermo's mission is to revolutionize real\-world medicine by connecting doctors online to the support, wisdom and insights of their peers globally. Our team is:* Passionate: whether a technologist, content buff, savvy marketeer, biz dev guru, or quant geek, we are all motivated by our passion to improve global healthcare each and every day. * Diverse: with \~250 employees in 9 countries, we bring together talent from across the globe to meet the needs of our network of 1\.8M medical professionals and serve clients in 80\+ countries. * Innovative: our tech and customer\-first approach to the conventional worlds of physician engagement and market research enables us to actually make a difference \- and have fun while we’re at it. Knowing your hard work is helping physicians across the world unite to improve patient outcomes—and even save lives— is an incredible feeling. Interested? Position Summary: This position will focus on creating and preparing reports to be sent to advertising clients. You will work closely with our data team to ensure data is accurate and on time. Additionally, you will work with our client success managers to respond to client questions and ensure data in our CRM system is up to date and correct. The ideal candidate is detail\-oriented, proactive, and reliable, with the ability to adapt to changing requirements and take ownership of deadlines and results. Responsibilities:* Work directly with senior associate to ensure all reports are delivered on time to Client Success team * Manage high volume of reporting requests and prioritizing/scheduling for delivery including regularly scheduled and ad hoc high priority reports * Maintain data fields in CRM system per contract that requires physician level data * QA large volume of reports using SQL and/or python tools * Document reporting process to ensure up to date information and requirements are accessible by stakeholders Requirements:* Analytical and deadline\-driven mindset, with the ability to prioritize tasks and manage multiple requests * Critical thinking and problem\-solving skills, with the ability to apply learned concepts to new scenarios * Strong communication skills and ability to work collaboratively in cross\-functional teams * Well\-organized, with a strong sense of ownership, attention to detail, and reliability in meeting deadlines * Proficiency in SQL, Excel, and other MS Office tools * Experience in an analytical role; Python is a plus * Willingness to learn, adapt to new processes, and continuously improve skills