Job Summary: The Customer Support Specialist I will be responsible for import and export operations, including customer service and compliance with RRNAS. Key Responsibilities: 1. Responsible for Import and Export Operations 2. Customer Service and Request Follow-up 3. Basic Knowledge of International Trade **Schedule: Monday to Friday 09:00 am to 18:00 pm \- Saturday 09:00 to 13:00 pm** **Job type: On-site** **Title: Customer Support Specialist I** **Location: Manzanillo, Colima.** **Req \#: 2096** **What the Candidate Will Do** The CSS will be directly responsible for Import and Export Operations. **Basic Qualifications** * Customer service (reviewing, responding to emails, and following up on requests until resolution). * RRNA reviews. * Ensuring proper compliance with RRNAS. * Payment of customs entries. * Requesting shipment information and documents from customers. * Terminal appointments. Reporting any discrepancies, cargo damage, or shipment status to customers. * Completing customs entries in accordance with Annex 22… **Preferred Qualifications** * 0–1 year of experience in customs operations. * Completed bachelor’s degree. * Proficiency in Microsoft Office. * Basic knowledge of international trade. * What is customs clearance? = Article 35 of the Customs Law: * Set of import and export formalities / Annex 22 **About Uber Freight** Uber Freight is a logistics platform and partner with a mission to reimagine the way goods move to help communities thrive. Backed by innovative technology and a dedicated team of domain experts, we provide logistics solutions that give shippers and carriers of all sizes greater reliability, flexibility, and transparency so they can take control of their freight. With over $17 billion in FUM, we've built one of the world's most comprehensive logistics networks consisting of over 130,000 digitally-enabled carriers and thousands of shippers, from small businesses to Fortune 500 companies. For more, visit uberfreight.com. **EEOC** Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Uber Freight advances supply chains and moves the world's goods. Today, the company manages over $20 billion of freight and one of the largest networks of carriers. It is backed by best-in-class investors and provides services for 1 in 3 Fortune 500 companies, including Del Monte Foods, Nestle, Anheuser-Busch InBev, and more. For more, visit www.uberfreight.com.