Job Summary: Coordinate and supervise the waitstaff team to ensure efficient, professional service aligned with the establishment's quality standards, guaranteeing an exceptional experience for every customer. Key Highlights: 1. Supervise and coordinate the waitstaff team's activities. 2. Ensure compliance with service standards and protocols. 3. Train staff in service techniques and hospitality. Coordinate and supervise the waitstaff team to ensure efficient, professional service aligned with the establishment's quality standards, guaranteeing an exceptional experience for every customer. **Main Responsibilities:** * Supervise and coordinate the waitstaff team's activities. * Verify staff appearance, table setup, and area cleanliness before, during, and after service. * Ensure compliance with service standards and protocols. * Assist with direct customer service when necessary. * Resolve customer complaints or issues professionally. * Coordinate with kitchen and bar to ensure appropriate service timing. * Train staff in service techniques and hospitality. **Requirements:** * Minimum 2 years of experience as a waitstaff captain or lead server. * Knowledge of service protocols and etiquette. * Leadership and personnel management skills. * Excellent service attitude and professional appearance. * Ability to work under pressure. * Flexible availability. Salary: $10,000.00 - $12,000.00 per month Work Location: On-site employment