Description and details of activities * Responsible for customer requests * Tracking on-time delivery and customer satisfaction with the company's service. * Managing customer demand in the system * Email follow-up * Shipment tracking * Sales support for existing/new accounts Experience and requirements * Professional appearance * Customer service attitude * Degree in International Business (preferred) * Initiative for learning and opportunity for career growth * Support to sales areas, focusing on objectives and goals for fast order processing * Responsible work ethic * Punctuality * Advanced English 80% * Excel (vlookup, tables) Benefits * Benefits according to the Federal Labor Law (LFT) * Transportation * Uniform * Guaranteed profit-sharing * On-site medical services * Cafeteria * Free medical consultations * Employee of the Month bonus * Birthday bonus **Number of vacancies** 1 **Department** Sales/Commercial **Contract type** Permanent **Work modality** In-person **Shift** Day shift **Working hours** Full-time **Schedule** Full-time **Net monthly salary** $21,000 \- $22,000 MXN **Education** Bachelor's degree **English** Spoken: Advanced, Written: Advanced **Willingness to travel** No