Position Summary: An Industrial, Electronics, or Mechatronics Engineering professional with experience in quality management, continuous improvement, and administration of manufacturing and supplier processes. Key Highlights: 1. Leads continuous improvement projects and audits products/production processes. 2. Manages quality programs for suppliers and manufacturing processes. 3. Coordinates audits and ensures compliance with quality standards. **Job Description** **Responsibilities:** * Comply with Smiths’ policies, internal work regulations, and leadership behaviors. * Comply with and participate in all Smiths quality, safety, health, and environmental programs, as well as their policies, procedures, and training requirements. * Prevent violence and promote a favorable organizational environment. * Maintain the work area clean, orderly, and in good condition. * Assist and participate in organizational trainings and trainings. * Perform all assigned tasks or any other duties arising from job operations or required by supervisor or management. Design-Related: * Review quality requirements for new product/process introductions and transfers. * Request product or process engineering changes and implement in your area those relevant tasks associated with approved engineering changes—temporary or permanent (e.g., updating inspection plans, control plans, test plans, work instructions, manufacturing standards). Supplier-Related: * Create, update, and maintain Raw Material Inspection Plans. * Supervise technical and operational staff responsible for inspection and testing of supplier-provided products. * Collect and maintain inspection and test records for supplier-provided products. * Administer reduced inspection programs (e.g., DTS – dock-to-stock, skip lot, sampling plans). * Administer the NCR (non-conforming reports) process, including identification, segregation, evaluation, disposition, and immediate actions—including RTV (return to vendor)—applied to non-conforming products supplied by suppliers. * Administer the supplier complaint generation program, including initial communication and necessary follow-up to ensure containment, analysis, and permanent correction of the issue. * Support review and approval of supplier requests for changes or deviations. * Administer the supplier quality measurement process. Manufacturing-Related: * Actively participate in—and may lead—continuous improvement projects (e.g., IMPACTS, VAVE, Lean). * Supervise technical and operational staff responsible for inspection and testing of products and processes. * Collect and maintain inspection and test records for products during and at the end of the process. * Create, update, and maintain documentation defining methods and criteria for inspection and test operations. * Administer the FAI (first-article inspection) process within your area of responsibility. * Administer the NCR (non-conforming reports) process within your area of responsibility, including identification, segregation, evaluation, disposition, and immediate actions applied to non-conforming products generated in the process. * Audit products and production processes, including special processes. * Administer the product and process quality measurement process under your area of responsibility (e.g., CoPQ, scrap, FPY, Cpk). * Administer the Quality Alert program. Customer-Related: * Complete customer quality requirements review processes (contract reviews and SQA – Supplier Quality Agreements). * Coordinate the CSI (customer source inspection) process. * Support coordination of customer audits and visits. * Administer the process for receipt, disposition, and analysis of customer-returned product failures. * Coordinate investigation of customer-originated complaints and define root causes and appropriate corrective actions. Management System-Related: * Audit processes and systems against current Quality Management standards. * Administer the calibration process for measurement and test resources. * Administer documented information control—including creation, change, approval, distribution, and obsolescence. * Support coordination of regulatory or certification body audits. * Lead and coordinate cross-departmental problem resolution processes (8D) related to customer complaints. * Administer the staff training and certification program (e.g., IPC, training matrix). * Work on issues of varying scope where data analysis requires in-depth evaluation of variable factors. * Independently determine and develop solution approaches. * Contribute to execution of specific projects or programs. **Requirements** **Knowledge, Skills, and Technical Competencies:** **Education:** * Bachelor’s degree in Industrial, Electronics, Mechatronics Engineering, or related field. * More than 5 years of equivalent demonstrated experience in related disciplines. **Experience:** * More than 5 years in industrial manufacturing environments. * Experience with Quantitative Methods and Tools (e.g., SPC, Process Capability, Statistical Inference, Design of Experiments). * Experience with Product and Process Design (e.g., APQP, PPAP, CTQ, Technical Drawings and Specifications, Verification/Validation, Reliability). * Experience with Product and Process Control (e.g., Traceability, MRB, Sampling, Measurement Equipment, MSA, Metrology, NDT). * Experience with Continuous Improvement activities (e.g., Lean, Six Sigma, PDCA, RCA, 8D). * Experience with ISO9001, AS9100, ISO13485, 21CFR820. * Experience with Electrical Testing (e.g., continuity, resistance, radiofrequency, capacitance) (desirable). * Experience with GD&T and SPC. **Language:** * Advanced English (80%) **Knowledge and Competencies:** * Knowledge of Quality Management Systems (e.g., AS9100, ISO13485, ISO9001, 21CFR820). * Knowledge of Risk Management (e.g., SWOT, FMEA, FRACAS). * Knowledge of industrial application software (e.g., ERP, PDM, CRM, EQMS, MiniTab). * Knowledge of quality tools. * IPC Standard Certification (e.g., IPC-A-610, IPC/WHMA-A-620, IPC-J-STD-001). (preferred) * Lean Certification – Green Belt/Black Belt. (preferred) * Ability to manage work teams. * Ability to identify and resolve conflicts. * Responsiveness and results orientation. * Customer service attitude. * Sense of urgency and prioritization. * Written and verbal communication skills in Spanish and English. * Intermediate proficiency in Microsoft Office tools. **Additional Information** We believe diverse perspectives and backgrounds are what make a company thrive. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, socioeconomic status, disability, age, or any other protected characteristic under applicable law. We are proud to be an inclusive employer with values rooted in equality and ethics—where we celebrate, support, and embrace diversity. At no point during the hiring process will Flex-Tek, Smiths Group, or any of our recruitment partners request payment to allow participation—including but not limited to interviews or assessments. Avoid fraudulent solicitations by applying directly through our official careers website (Careers – Smiths Group plc).