Platform Engineer (SRE) - LATAM

Description

Summary: OrderMesh is seeking an experienced engineer to own and maintain cloud infrastructure, build automation, and shape an entire industry with modern, API-first software. Highlights: 1. Opportunity to build serious software and solve meaningful real-world problems 2. Startup ownership with real autonomy over architecture 3. Long-term financial stability and global-scale production environments About us**OrderMesh** is the operating system for modern print\-on\-demand fulfillment. We build intelligent order orchestration software that sits at the center of a complex global supply chain — connecting brands, marketplaces, and producers through a single platform. We replace the fragmented legacy systems that the industry has outgrown, with modern, API\-first software built for today's scale and speed. OrderMesh is part of Taylor Corporation, a multi\-billion\-dollar global leader in print, manufacturing, and technology\-enabled services — operating one of the largest production footprints in the world, serving enterprise customers across retail, ecommerce, and beyond. **The best of both worlds — and we mean it.** Most companies say "startup energy with enterprise backing." Few actually deliver it. At OrderMesh, the combination is real: * **Startup ownership:** Small, high\-trust teams. Real autonomy over architecture. A direct line between what you build and how it performs in production. * **Enterprise foundation:** Long\-term financial stability, SOC 2 compliance, access to global\-scale production environments, and deep domain expertise in manufacturing, logistics, and supply chains. **Why now?** We're at an inflection point. The platform already runs real, live production volume — and we're expanding its capabilities, building out new infrastructure, and actively shaping how an entire industry operates. The decisions you make here — technical, architectural, product\-driven — will have lasting impact. This isn't a role where you maintain someone else's roadmap. You'll be building serious software, solving meaningful real\-world problems, and doing it with the backing of a world\-class organization. **If that's the kind of work you're looking for, OrderMesh is a rare opportunity.** **About the Role*** Own and maintain cloud infrastructure (Azure), containerized environments (Docker/Kubernetes), and CI/CD pipelines * Write clean scripts (Python, Golang, Bash, PowerShell) and build automation that reduces manual toil across Engineering and Ops * Design and maintain n8n\-based workflows connecting tools like GitHub, Jira, Slack, and Datadog with retries, alerting, and runbooks * Leverage AI integrations (MCP or equivalent) for incident summarization, ticket enrichment, and runbook\-guided remediation * Partner with QA and Engineering to strengthen automated testing foundations, ephemeral environments, and CI/CD test visibility * Handle internal support tickets and translate technical solutions into clear, non\-technical communication * Collaborate cross\-functionally with Engineering, Ops, and QA teams to align on deployment workflows, platform improvements, and release processes * Participate in on\-call rotations and incident response, ensuring availability and rapid resolution when systems require urgent attention **Requirements** * Experienced in eCommerce, SaaS, or high\-transaction environments, comfortable navigating ambiguity in startup or growth\-phase companies * Strong scripting skills (Bash, Python, Go, PowerShell) with proficiency in cloud platforms (Azure preferred, AWS or GCP also valuable) * Hands\-on experience building and deploying applications in C\#, Node.js, or TypeScript with solid knowledge of RESTful APIs and backend system design * Proven ability to build production\-grade workflow automations (n8n strongly preferred), including webhooks, API integrations, and automated flow maintenance * Familiar with QA automation concepts (test pyramids, flaky test reduction, CI signal quality) and experienced collaborating with QA/SDET teams * Working knowledge of MCP or similar AI\-to\-tooling integration patterns in secure, controlled environments * Excellent communicator, able to translate complex technical topics for non\-technical audiences, and able to manage multiple priorities independently across departments * Flexible availability to work between 5:00 AM – 9:00 PM local time as needed Bonus Points* Hands\-on experience with Terraform and Kubernetes (k8s) * Experience implementing monitoring and observability systems (Grafana preferred) * Strong familiarity with DevOps culture, SRE principles, and incident management workflows * Experience supporting cross\-functional teams and collaborating on process documentation * Previous leadership experience or mentorship of other engineers (strong plus) * Experience in B2B tech or platforms that support product catalogs, inventory, or transactional workflows