Job Summary: We are seeking a trainee or recent graduate Incident Manager to serve as the point of contact for incidents, coordinate technical teams, and ensure prompt restoration of operations. Key Highlights: 1. Opportunity to develop within IT business environments 2. Coordination and supervision of technical teams 3. Monitoring of strategies for operational restoration Atalait is the platform that connects strategic business requirements solvable through technological solutions, enabling organizations to focus on their market relevance through Operations, Innovation, and Protection. At Atalait, we promote equal opportunity and development; our talent selection processes are based on performance and potential parameters without gender distinction. At Atalait, pregnancy or HIV tests are not required. We are currently seeking our next Incident Manager. What are we looking for? Students in their final semesters or recent graduates in Computer Systems Engineering or related fields. Willingness to learn and develop within IT business environments. Knowledge Requirements: Operating Systems Databases Middleware Responsibilities: Serve as the point of contact for reported incidents. Keep the client informed throughout the incident until resolution. Coordinate and supervise technical teams. Monitor strategies for prompt operational restoration. Document all actions taken and, if necessary, escalate the case as a problem. 100% on-site position in SLP. Employment Type: Full-time Salary: $21,000.00 per month Work Location: On-site employment