Job Summary: Human Resources and Operations Manager responsible for managing operational staff, ensuring daily operations run smoothly, and resolving incidents in a functional and productive environment. Key Highlights: 1. Manage operational staff and ensure proper daily operations 2. Resolve incidents to maintain a productive work environment 3. Supervise operations and ensure necessary tools are available **Position: Human Resources and Operations Manager** **Department:** Human Resources / Operations **Reports to:** Management / Administration **Position Type:** Operational – Administrative **Work Location:** Field / Production Workshop **Schedule:** Monday to Friday 8:00 a.m. – 5:00 p.m. Saturday: 8:00 a.m. – 1:00 p.m. **Location:** Av. Reforma Sur, Maneadero **Job Objective** Manage operational staff to ensure correct daily operations, labor order, availability of tools and workwear, and timely resolution of incidents to maintain a functional and productive work environment. **Functions and Responsibilities** **Human Resources** * Process payroll and handle employee registrations and terminations with IMSS and Infonavit * Recruit, hire, and manage operational staff * Receive and review employee documentation * Compile and manage personnel files * Register and terminate employees * Track attendance, absences, tardiness, and leave requests * Record and report payroll-related incidents * Orient new hires (rules, schedules, safety) * Directly address staff questions and needs * Enforce internal regulations * Report and follow up on labor conflicts (fights, arguments, disrespectful behavior) **Operations and Field** * Supervise daily operations to ensure they function properly * Verify staff have necessary tools (scissors, thread, tables, etc.) * Identify missing or damaged tools and report them * Monitor condition of workwear (aprons, gloves, work equipment) * Arrange replacement of broken or worn-out equipment * Identify operational risks or unsafe practices * Support supervision in covering staff shortages * Maintain direct communication with area leaders or production supervisors **Control and Reporting** * Prepare daily or weekly personnel reports * Report operational and labor-related incidents * Follow up on recurring personnel issues * Provide general administrative support to the HR department **Requirements** * Education: Completed high school or technical degree (Bachelor’s in Administration, HR, or related field preferred) * Minimum 1 year of experience in operational HR or staff supervision * Experience in field, workshop, or operational environments (preferred) * Basic Excel and control form handling skills **Skills** * Leadership and authority * Firm yet respectful interaction with operational staff * Organization and follow-up * Conflict resolution * Clear communication * Observation and attention to detail **Competencies** * Responsibility * Honesty * Working under pressure * Decision-making ability * Confidentiality Position Type: Probationary period Contract Duration: 1 month Salary: $8,986.40 – $15,000.00 per month Benefits: * Company phone Work Location: On-site employment