Position Summary: Support the management of customer debt recovery, ensuring compliance with processes and proposing improvements for departmental efficiency. Key Points: 1. Credit and collections experience (preferred) 2. Negotiation and follow-up skills 3. Job stability and growth opportunity **Position Objective:** Support the management of customer debt recovery, ensuring compliance with company-established processes and requirements. ### **Main Responsibilities:** * Follow up on activities related to portfolio collection. * Collect outstanding amounts from assigned customers. * Prepare reports on specific customer debts when required. * Maintain updated customer credit documentation. * Request renewal of credit documentation. * Review collection reports to identify customers with the highest portfolio aging. * Conduct follow-up and collection calls. * Support the validation of documentation that secures credit. * Propose improvements contributing to departmental efficiency. * Support projects and tasks assigned by the Credit and Collections Manager. ### **✅ Desired Profile:** * Credit and collections experience (preferred). * Negotiation and follow-up skills. * Organization and attention to detail. * Basic Excel proficiency and report preparation. * Effective communication and customer interaction skills. ### **We Offer:** * Statutory benefits. * Job stability. * Growth opportunity. * Excellent work environment.